Personal Data Protection Policy

The purpose of this policy is to inform about the requirements of Law No. 29733 – Personal Data Protection Law and its Regulation approved by Supreme Decree 003-2013-JUS, as well as to ensure compliance with it.

About Guiding Principles

Explora Cusco is committed to complying with the guiding principles established by the Personal Data Protection Law during the processing of personal data.

Our Commitment to Your Privacy

By continuing to use this site, you acknowledge that you understand and accept this Policy.

Your Personal Information

We collect personal information that identifies you as an individual, which may include (but is not limited to) your name, country of residence, phone number, and email address. After confirming a personalized itinerary with us, personal information may also include your passport information page (full legal name, passport number, expiration date, photo, etc.), as well as emergency contact information.

How Explora Cusco Collects Personal Information

We typically collect your information through a form on our website or during the trip booking process: we will always try to collect information by legal and fair means and, where appropriate, with the knowledge and consent of the person(s) concerned. Our website also places cookies to provide you with a better browsing experience, and so we can better understand what type of trip you are interested in.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and securely transmitted to us. You can verify this by looking for a closed padlock icon at the bottom of your web browser, or by looking for “https” at the beginning of the website address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) have access to personally identifiable information. Computers/servers where we store personally identifiable information are kept in a secure environment.

Updates

Our Policy may change from time to time, and all updates will be posted on this page.

If you have any questions, write to us at info@exploracusco.com.